FAQ

Frequently Asked Questions:

Mystery Scoops are a fun twist on traditional mystery boxes. Instead of choosing a premade box, you choose the size of your scoop. Every scoop contains a variety of mystery beads, which each corresponds to a surprise item that will be included in your order. No two scoops are exactly alike!

Stationary (writing utensils, bookmarks, stickers, notepads, and more)
Self-Care (masks, lippy, bath/shower, hand cream, hair accessories, and more
Jewelry (necklaces, bracelets, anklets, earrings)
Lifestyle Items (kitchen accessories, crafts, smell goods, bags, crystal scoops, mystery bags, and other odds and ends)

We do not offer returns or refunds based on personal preferences or item expectations.‼️ALL SALES ARE FINAL ‼️
Orders can be changed or cancelled within ONE HOUR of being placed.

Items shown in photos or videos are for example purposes only. Inventory is constantly changing and individual contents may vary. We cannot guarantee specific items unless stated in the product description. We reserve the right to substitute items of equal or greater value to provide the best experience possible.
Once shipped, we are not liable for delivery issues. Please contact your courier directly for assistance.
We are happy to accommodate requests whenever possible; however, accommodations cannot always be guaranteed depending on product availability. By placing an order, you understand that Dreamer Novelty & Scoops are not responsible for sensitivities, allergies, or other materials or products included in your mystery scoop.